Characteristics of the Wise Organization

Some thoughts about what makes an organization wise…

 Values

• Be clear about your values, purposes, principles, & vision
• Know what’s in your heart
• Know what you do
• Be authentic
• Live in abundance and possibility, not scarcity
• Continually seek new purposes
• Set clear intentions & goals; engage 100% (not 90%, not 110%
• Learn from the past, be aware of the present, create the future

 

Systems

• Understand open systems; understand systems; understand deep system architecture
• Slow down, create space, slack: be purposefully inefficient
• Deliberately emerge new structures to enact new purposes contingently
• Be responsive, not reactive; better yet, lead from deep systemic analysis
• Understand and enact creative destruction (be willing to let go of what you do well, so you can find the next thing to do better)

 

Networks

• Be highly networked (internally and externally)
• Focus on network collaboration and enhancement, not on competitiveness
• Increase bandwidth & airtime (increase # and diversity of sources of concurrent idea generation, amount of time for each source to contribute; use few linear & sequential processes; network)
• Transcend boundaries (apparent paradox of strong personal boundaries and weak organizational boundaries; blur the distinction of who is “in” the organization)
• Connect to (interconnect with) community

 

Community

• Seek to build community; strengthen social networks among organizations and among community members
• Focus on ecological and economic sustainability
• Create social justice and equity
• Be public, transparent
• Be healthy; support healthy staff

 

Knowledge

• Manage knowledge & meaning making, not information (create space at the center of your work for substantive “meta-logues” (Bateson) & capture the results)
• Build knowledge management system architecture to mirror and then expand the knowledge creation and meaning making of your networks
• Target resources strategically

 

Infrastructure

• Build simple routine self-monitoring systems for basic functions so most of your organizational energy can be spent on non-routine work

Welcome to the Wise Organization Blog!

Welcome to this blog on the Wise Organization.

I’ve had the good fortune to be able to provide coaching and consulting for the past twenty years to schools and school districts, government agencies (as far away as Singapore, but also our own government), non-profit organizations, and even some private sector businesses.  I’ve come to see, in every case, the same longing for transcending traditional bureaucratic forms that were created to serve an entirely different purpose (and even different epistemological underpinnings) and discovering more authentic, networked, connected, responsive, emergent, fluid forms that can address the complex world and the revolutionary speed of learning and knowledge (not just information) creation and use.    

Even more fundamental, people are longing for a new sense of meaning and purpose, a clarity about values and principles, to get away from cynicism and meaningless, repetitive, compliance-driven work, to make connections with each other, to renew our commitment to stewardship of the earth, to rebuild community and find the heart of what it means to be human together.   

Over the past two years, I had been working with some folks in Denver to create a new coaching organization there (Institute for Educational Equity) to work with Denver Public Schools, and in the process of doing that, got involved with an intriguing social network driven organizational development project with the Piton Foundation and several organizations in Denver, including the African Community Center, which resettles African and other refugees.  It’s been inspiring to see their openness to organizational forms unimagined before, in the service of building strong community networks.  In addition, I’ve been “coaching coaches” at the LA County Office of Education in developing a coach community of practice to support their learning and work as consultants in low performing school districts.    

Underlying all of these projects is a huge need to understand the processes of creating and making meaning out of and managing in a real time way all the knowledge that is being generated in these new work relationships and conversations.  I’ve been working with several groups on what a dynamic and interactive knowledge management system and collaborative workspace would look like.  I’m excited about the prospects of an architecture that mirrors the new networked organizational forms that are emerging.  

Thus, these questions arise:  How do we learn together to support complex work?  How do we create systems to manage in a real time way the knowledge building and dialogue necessary for that work? What sorts of organizational designs best support these new kinds of work?  That’s what this blog is about.

We are on the verge of an absolutely essential radical shift in the way we organize to do collaborative work and build community, I believe.  The work on microdemocracy that The Right Question Project is doing, the Small Planet Institute that Frances Moore Lappe started, The Sustainability Institute that Donella Meadows started (she was one of the systems thinkers who influenced Peter Senge), the work of Kevin Kelly on networked, co-evolving, open systems, the World Cafe of Juanita Brown and David Isaacs…  the list goes on and on of emerging new thinking about this essential need. I think there is enough evidence and thinking out there to give us all the clues we need; it’s just a matter of slowing down enough to take the time to think about how they all fit together.    

So, here is a place to build the “slow organization,” like the slow food movement.  Only I want to call it “the Wise Organization.”  Let’s explore what that means together in our dialogue here.  We have lots to learn, and a community to build!    

I hope you will contribute your ideas as we grow!  

John